Mastering Workforce Management

MASTERING WORKPLACE PERFORMANCE:  Implementing Personality Assessments to Build High Performance Teams

 Workshop Description:

             How does your personality shape your management style? Are you the “take charge” person who likes competition and doesn’t shy away from confronting challenges? Do you communicate directly and forcefully with those you work with? Or do you take a more “laid back” approach, avoiding conflict as much as possible? Are you detail-oriented, placing a high priority on accuracy, or do you focus on the big picture, leaving details to other?

            On the flip side, what personality types can you identify among your staff members? Are you working with someone who needs recognition and approval and doesn’t take criticism well? Do you have some staff members who work effectively in a group and some who don’t “play well with others?” Have you lost a valued member of your staff without even knowing why she left?

            You can’t begin to understand others if you don’t understand yourself. Your personality style affects how you approach your job as a manager, business owner, and team member and your success as a manager depends on how well you work with the personalities on your staff. This workshop will give you a look into your own personality traits and management style. It will also help you identify specific traits in others and use that information to build a high performance team.

             In preparation for the workshop, each attendee will take a “PROSCAN” personality assessment designed by Professional Dynametric Programs (“PDP”). We will then apply that information during the workshop to examine techniques and strategies to help you work more effectively with team members, patients, and other professionals in your office.

              PDP is a worldwide leader in top of the line behavioral assessment solutions. It assesses the dynamics of an individual, measuring behavioral traits, decision-making styles, energy levels, and reactions to stressors. The PDP system has been used by many major businesses and organizations around the world, including the U.S. Air Force and the U.S. Olympic team, to help those organizations build and manage effective teams.

              Discover, explore and benefit from learning just what makes you and those around you tick. You will leave this workshop with a better understanding what it takes to get the most out of your staff – and yourself.

Course Objectives:

In this course, you will:

• Learn to identify the personality traits that affect how we work with others, react to situations, and fit within an organization or team;
• Gain an understanding of your individual Proscan (personality evaluation) and what it says about you;
• Learn how to identify and effectively channel the strengths, weaknesses, motivators and “demotivators” of both you and your staff;
• Develop the tools you need to help build a positive workplace culture based on better communication and respect;
• Learn why certain team members clash with each other, and why an understanding of the individuals’ personality traits can help you resolve conflicts;
• Learn how to recognize and assess individual personality types and the different ways individuals react and communicate;
• Learn how to communicate with your staff more effectively;
• Learn how to use personality styles and traits to hire the right individuals for each job;
• Learn how building a successful team and create an effective management style;
• Understand how to motivate each personality type on your staff to help them achieve their goals;
• Understand how to assess what each personality type needs from you to maximize their productivity and job satisfaction.

Target Audience:

        This Workshop is intended for all staff members including dentists, physicians, administrators, and the entire team.

 Course Design:

 This Workshop can be presented as a 3-hour or full-day workshop experience. As with all Master Series Seminar presentations, this workshop is interactive and entertaining, and uses real-life case studies to help attendees learn the skills they need to be more effective in dealing with those that they work with. Leigh and Judy will use a variety of formats to present the course content, and will incorporate live demonstrations, small group exercises, and lecture formats to provide a high-energy learning experience.

Course Materials:

There are Two Workshops available:

 The 3-hour course: Attendees will receive a copy of their individual PROSCAN report, and other workshop materials.

 The Full Day Workshop: Attendees for this workshop will be given their individual Proscans along with Teamscans. This workshop will work with the team or practice as a whole and go into much more depth on communication and the synergy of the team. Workbooks with outlines of their team scans will be given.