Leigh A. Olson

Owner – Nova Consulting, LLC
Healthcare Consultant,
Speaker & Placement Specialist
Denver, Colorado

LeighOlsenLeigh Olson is the owner of Nova Consulting and speaker and co-founder of the Colorado Dental Manager’s Association. Leigh’s background and experience has resulted in her unique approach that blends a traditional “objective” style with the intuitive or “soft side” of business management and team development. With over 20 years of experience in people management, training and team building in the dental & healthcare industry Leigh is often referred to as the “business counselor”. Her objective is to help business owners Define, Build and Align their teams around their “Vision”. Using this approach Leigh has helped numerous owners uncover the causes and not just live in the effects of poor personnel choices, low morale, poor production, lack of leadership and ineffective management disciplines. Her program goal is to create the foundation for high performance “Teams” and productive organizations that will last.

By combining her certification as a consultant through Professional DynaMetric Programs with her experience as a sales consultant and trainer for Sunstar Americas as well as treatment coordinator for one of Denver’s largest Perio offices, Leigh has developed a unique approach for selection, hiring, and training teams that crosses all industries. Additionally, she has attended MTI institute for mediation training giving her the means to develop a customized 6 step process that guarantees communication  “break through” for individuals and entire teams experiencing conflict while giving the team the tools to learn self-mediation.
Leigh’s approach helps business owners and their employees “Learn how to Fish” and become more self reliant. Her method coaches them on how to recognize, understand and interact more effectively with the various traits and tendencies that make up their ” team” and those of their patients creating a more stable, productive and balanced environment.

Some of her accomplishments

  • Co-Founder of the Colorado Dental Manager’ Association. A study club dedicated to healthcare managers providing key note speakers on topics relevant to their profession. Following key note speakers are “round table” discussions and workshops with their peers. Responsible for all facets, speakers, sponsors etc.
  • A past speaker at the 2012 Rocky Mountain Convention to a sold out program titled “The Mad Hatter”. This three hour interactive program / workshop covered a wide variety of personnel conflict situations faced by the office manager on a daily basis.
  • Has had an article on successful hiring protocol published in an issue of the Colorado Dental Association magazine i.e. “Hiring right the first time and the effects of poor hiring practices”.
  • Healthcare Placement Specialist- Recruiting & matching using a turnkey system and approach.
  • Has developed and implemented numerous custom tailored programs and workshops for group presentations as well as private practice training.

Her programs and workshops include but are not limited to:

  • Developing Team Agreements & “One on One Agreement Contracts”
    • Listen Up! What are others Really Mirroring & Communicating.
    • Recognizing the Causes & Managing the Effects of Personalities Clashing.
    • The Process for developing Patients for Life
    • The 3 Step Progression to Building Successful Teams around your Vision
    • Learning How to Master the HR universe
    • Mastering Conflict Resolution

Leigh has also partnered with attorney Judith Holmes, President of the Compliance Clinic, LLC to create the innovative and dynamic Master Series Seminars. A unique management series that combines the subjective “soft side” with the objective “legal side” on everything from hiring to termination and everything in between including the “hot button” issues facing the employer- employee relationship.
These seminars and workshops have been described as “engaging, fun and lively with real take home value”.  Among the topics covered in their Workshop and Seminar series include:

  • Mastering the Hiring process. Hiring right the first time
  • Mastering Work Place Conflict-Keeping your Practice a Battle- Free Zone
  • Mastering the Management Process – How to Develop and Conduct Effective Evaluations, and Make Discipline & Termination as Painless as Possible
  • Mastering Work Place Performance- Implementing Personality Assessments to Build High Performance teams

What People are Saying

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  • Every Doctor should attend the "Mastering the Hiring Process" seminar. It is an ABSOLUTE MUST!! Educate yourself on how to build an all star team!! Samantha Glucksman, Henry Schein Dental
  • The interactive Hiring Seminar improved both my interviewing skills and ability to identify red flags on a resume. Dr. Jared Bruggeman, Smokyhill Dental
  • Whether you have years of experience or you are just getting your feet wet, I would encourage anyone who has a role in the hiring process to attend "Mastering the Hiring Process." Elaine Olsen, Colorado Wellness Dentistry
  • Leigh's expertise combined with Judy's extensive background in employment law provided helpful guidance to make my weaknesses become strengths. Dr. Jared Bruggeman, Smokyhill Dental
  • Judy presented detailed legal information that was easy to follow and kept the audience engaged. Leigh enhanced the presentation with value based practice management techniques. Areta Reimer, MHS, Consultant
  • The hiring seminar is a great resource for Colorado dentists and dental office managers. The seminar covers the basic, and not-so-basic, skills you need to find the perfect fit for your dental team. Pam Brockhaus, Associate Executive Director, Colorado Dental Association
  • The hiring seminar was one of the best I've attended. The interactive exercises allowed participants to put to use the information covered in a fun and entertaining way. Areta Reimer, MHS, Certified Dentrix Trainer
  • Judy did a wonderful job and was so informative on the ins and outs of the process. As always, Leigh was an amazing seminar leader.
    Allison Garcia - Practice Director
    Steele Dentistry of Stapleton
  • I thoroughly enjoyed the hiring seminar. I gained some useful information and insights. Leigh and Judy were excellent presenters and they were able to convey their messages in a very "user friendly" and entertaining manner. Lori Peiffer, MEDDirect Recruiting and Staffing
  • It was a great workshop... I learned how important it is to understand personality types and how to interview effectively - I really appreciated the time and effort you guys put int o this lecture Megan Schaak, Colorado Surgical Arts
  • Leigh and Judy have put together a program that is highly informative, yet fun and engaging with an opportunity to practice your new skills. The seminar is not to be missed! Elaine Olsen, Colorado Wellness Dentistry
  • I really appreciated the time and effort you guys put into this lecture and I look forward to attending more in the future! Thanks! Megan Schaak, Colorado Surgical Arts
  • Those who attend seminar will walk away with the knowledge and tools necessary to hire the RIGHT way - from the beginning stages of recruitment through the entire interview process. You will learn about personality traits as well as legal considerations that may have never crossed your mind. Samantha Glucksman, Henry Schein Dental